Help

How can we help?

General Questions

Product questions, partnerships, CA onboarding.

info@scoremybiz.com →

Support & Data Requests

Account help, data deletion, technical issues.

support@scoremybiz.com →

Complaints & Grievances

DPDP Act grievance officer contact.

complaints@scoremybiz.com →

Message us directly on WhatsApp

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Frequently Asked

Common Questions

Is ScoreMyBiz free?

Yes — your first 30 days are free, with unlimited score checks. After that it is one plan, ₹299/month, everything included. Nothing is charged automatically: you pay only when you choose to continue. See full pricing →

How is my score calculated?

Your score weighs 7 dimensions — Profitability, Cash Flow, Working Capital, Liquidity, Efficiency, Growth, and Debt Burden — from the numbers you enter. The full formula is published. Read the methodology →

Do I need an accountant to use this?

No. ScoreMyBiz is built for business owners without a CA — enter 8 numbers or upload a photo of any paper, notebook, or receipts, and it does the rest.

Can I use ScoreMyBiz in my own language?

Yes — ScoreMyBiz works in 13 languages across India. Change your language any time from the selector in the top navigation.

What if I want a refund?

Your first payment has a 7-day full refund, no questions asked. Later monthly payments are refunded for the unused days if you ask. See the refund policy →

Is my data safe?

ScoreMyBiz follows DPDP Act compliance, including a named grievance officer and a data deletion process. See the privacy policy →

How do I delete my account and data?

Email support@scoremybiz.com with the subject "Delete My Data" and your account will be removed.

Or do it yourself: in the app open More → Delete account, or on the website use the Delete account page → while logged in. Deletion is permanent and completes within 24 hours.

I lost access to my registered WhatsApp number — what do I do?

Go to the Account Recovery page →. Type your old number and your new number, then choose where we send a code — your email or the other number on your account. Type the code and you are in on the new number straight away. If we have no email or other number for you, fill in your business name and your name instead, and we check and reply within 72 hours.

New tools

The newer tools, explained

What is the daily recording sheet?

A two-minute sheet you fill at closing time — today's sales, purchases, cash in hand and anything owed. Each entry feeds your ledger and keeps your score current, so you never have to reconstruct a month from memory. Open the daily sheet →

How do streaks and weekly challenges work?

Every day you record on the daily sheet extends your streak. Each week you also get one small challenge — for example, collect one overdue payment or record five days in a row. Streaks and challenges are there to build the habit; they never change how your score is calculated. The Business Decision Game is separate — a new round opens every 2 weeks.

What are schemes & weather alerts?

Based on your business type and location, we flag government schemes you may be eligible for and weather events (heavy rain, heatwaves) that could affect your stock, footfall or deliveries. Alerts are for your information — always confirm scheme details on the official portal before applying. See my alerts →

How does the buyer/supplier network work?

Post what you want to buy or what you sell — posting is free for everyone. Sellers who want to be notified the moment a matching buyer posts can turn on seller notifications, which is a paid feature. You contact each other directly; ScoreMyBiz does not take a commission on deals. Open the network →

What is the CA portfolio?

A single view for chartered accountants and bookkeepers who look after several businesses — each client's score, cash position and overdue dues side by side. Clients choose to share access; a CA only sees the businesses that have linked to them. Open the CA portfolio →

What is the personalised simulator?

The Business Decision Game opens a new round every 2 weeks and uses the same numbers for everyone. The personalised simulator instead runs on your own figures — so you can test "what if I raise prices 5%" or "what if I collect dues 10 days faster" and see the effect on your score before you do it for real. It is part of the plan: free for your first 30 days, then ₹299/month. See the plan →

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