Privacy Policy

Last updated: August 17, 2026  |  Effective: August 17, 2026

Short version: We collect only what we need to give you your Business Health Score. We never sell your data. You can delete your data any time by emailing support@scoremybiz.com.

1. Who we are

ScoreMyBiz™ is a product of Arthvan Analytics Private Limited, operating at scoremybiz.com. We help business owners and professionals in India understand their financial health through a simple score.

This policy applies to all users of scoremybiz.com and any ScoreMyBiz application.

2. What data we collect

3. How we use your data

We do not use your data for advertising, profiling, or sale to third parties.

4. Legal basis — DPDP Act 2023

We process your personal data under the Digital Personal Data Protection Act 2023 (India) on the basis of your consent (given at registration) and for legitimate interests (product improvement, security). You may withdraw consent at any time.

5. Data sharing

These AI services receive a photo, a recording or a question only when you use photo, voice or Advisor, and only to answer that request. The app and the website ask for your permission before the first time. We do not send your name or phone number with them, and we do not keep the photo or the recording.

We do not share your data with any other third party.

6. Data retention

We retain your data for as long as your account is active. If you delete your account, we delete your personal data within 30 days. Anonymised, aggregated data (used for benchmarks) may be retained longer.

Free accounts with no activity for 24 months are deleted, after a 90-day warning by WhatsApp or email. Paid accounts keep their data while subscribed and for 12 months after. Photos you send for reading (daily sheets, receipts, notebooks) are not stored — we read the numbers and discard the image. Shop photos you upload yourself (for your business card or listing) are stored until you remove them or delete your account.

You can download everything we hold about you at any time from the app's Account screen ("Download my data"), and delete it all from the same screen ("Delete my account").

We count page visits ourselves, without cookies and without any outside tracking company: the page opened, the site you came from, your language and any campaign tag in the link. No name, phone number or IP address is kept with those counts, and browsers set to Do Not Track are not counted.

7. Your rights

To exercise any right, email support@scoremybiz.com with subject "Data Request". We respond within 72 hours.

8. Data deletion

Email support@scoremybiz.com with subject "Delete My Data". We will permanently delete your account, scores, and personal data within 30 days and send you a confirmation.

Delete your account

You can delete your account yourself, at any time, in any of three ways:

Deletion is permanent. It removes your scores, ledger, daily entries, invoices, tasks, goals, notifications and network posts within 24 hours, and signs you out everywhere.

Anonymised, aggregated figures that have already been used in industry benchmarks cannot be traced back to you and therefore cannot be recovered or removed.

9. Security

All data is encrypted in transit (HTTPS/TLS) and at rest. Passwords are hashed. Financial inputs are processed in-browser and transmitted only over secure connections. We conduct periodic security reviews.

10. Cookies

We use essential cookies for session management and analytics cookies (Google Analytics) for usage statistics. You may decline analytics cookies via the cookie banner on first visit.

11. Children

ScoreMyBiz is not intended for users under 18. We do not knowingly collect data from minors. If you believe a minor has registered, contact us at support@scoremybiz.com.

12. Changes to this policy

We will notify you by WhatsApp or email at least 7 days before making material changes to this policy.

13. If you are outside India

ScoreMyBiz is run from India. If you use it from another country, the rights below apply in addition to those above. Your data may be processed outside your country, including in India; where your country's law requires safeguards for such transfers, we put them in place — write to privacy@scoremybiz.com for details.

United Kingdom and European Union (UK GDPR / GDPR)

Lawful basis: we process your data to perform our contract with you (your account, your book and your score), with your consent (WhatsApp messages and any marketing you opted into) and for our legitimate interests (security, fraud prevention and improving the product). You may withdraw consent at any time.

Your rights: access, correction, erasure, restriction, portability, objection, and the right not to be subject to a solely automated decision with legal effect. You may also complain to the ICO (UK) or your local supervisory authority (EU).

Our contact for UK and EU data-protection matters, including any representative arrangement: contact privacy@scoremybiz.com.

Nigeria (NDPR / Nigeria Data Protection Act 2023)

We process your data on the basis of your consent and our contract with you, as the NDPR and the Nigeria Data Protection Act 2023 require. You may ask to see, correct, delete or move your data, or withdraw consent, and you may complain to the Nigeria Data Protection Commission. Contact: privacy@scoremybiz.com.

United States (CCPA / CPRA)

We do not sell or share your personal information, and we do not use it for cross-context behavioural advertising. California residents may ask what we hold about them, ask for it to be deleted or corrected, and will not be treated differently for asking. Contact: privacy@scoremybiz.com.

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana and every other state with a consumer privacy law have the same rights here: to know, correct, delete and move their data, and to opt out of sale, sharing and profiling — none of which we do. Write to privacy@scoremybiz.com; we answer within 45 days, as those laws require.

Kenya, Ghana, the UAE and elsewhere

The rights in section 7 — to see, correct, delete and move your data — apply wherever you are, and we honour requests under your local data-protection law (for example Kenya's Data Protection Act 2019, Ghana's Data Protection Act 2012 and the UAE Personal Data Protection Law). Contact: privacy@scoremybiz.com.

In Australia we follow the Privacy Act 1988 and the Australian Privacy Principles (complaints to the OAIC), and in New Zealand the Privacy Act 2020 (the Privacy Commissioner). Everywhere, we process your data to run your account and your book (our contract with you) and, for WhatsApp messages, with your consent, which you can withdraw at any time by replying STOP.

Grievance Officer (DPDP Act 2023)
Sanjeev Gulia, Arthvan Analytics Private Limited
Email: complaints@scoremybiz.com
Response time: within 72 hours

General privacy queries: support@scoremybiz.com