Refund Policy

Last updated: August 17, 2026

Our promise

If you are not satisfied with ScoreMyBiz for any reason within 7 days of your first payment, we will refund you in full. No questions, no hassle. Paid for a later month and want to stop? We refund the unused days of that month — just ask.

We believe in the product. If it did not deliver value to you, you should not pay for it.

How to request a refund

Eligibility

• Full refund: request within 7 days of your first payment
• Applies to your first payment on the ₹299/month plan, on the 10-year plan (₹9,999 once) and on CA Partner plans
• Later monthly payments: the unused days of that month are refunded pro-rata, on request
• One refund per phone number (to prevent abuse of the 30-day free trial)

What we cannot refund

• A full refund requested more than 7 days after your first payment (later payments: unused days only)
• Accounts found to have violated our Terms of Service
• Payment processing fees charged by Razorpay (typically 2–3% — these are outside our control)

Later payments and the 10-year plan

The monthly plan is month to month and we never charge you automatically — you pay only when you choose to continue. If you paid for another month and want to stop part-way, email us and we refund the unused days of that month pro-rata. The 10-year plan is paid once: the same first-payment rule applies, a full refund if you ask within 7 days of paying. After that it runs for its 10 years.

Processing time

Refunds are processed within 5–7 business days. The credit appears in your account depending on your bank — typically 3–10 days after we initiate the refund.

Wherever you are, your statutory rights as a consumer in your country are not affected by this policy, and every request is handled the same way.

Questions

Email support@scoremybiz.com — we respond within 4 hours during business hours (Mon–Sat, 9 AM–7 PM IST).